It was a little underwhelming. Pretty standard stuff. Like when you get a response to a letter you sent to your congressman. But it was still nice they responded and offered gift certificates. If it's a $1 gift certificate, I will *laugh*.
Dear Annissa,
Thank you for taking the time to contact us. We always like to hear from our customers. I am sorry to hear about this incident. To show that we appreciate your interest in our products we would also like to send you some gift certificates. Please provide your address for this purpose. Thanks again for your time.
Please reference ticket # 171479
Sincerely,
Consumer Services Team
Dear Annissa,
Thank you for taking the time to contact us. We always like to hear from our customers. I am sorry to hear about this incident. To show that we appreciate your interest in our products we would also like to send you some gift certificates. Please provide your address for this purpose. Thanks again for your time.
Please reference ticket # 171479
Sincerely,
Consumer Services Team